SOCAmps Mobile CRM
SOCAmps – Sales Operations Conversations Amplified is a Conversation Platform which would enhance a Business’ existing Conversation with their Customers & Project Stakeholders.Mobile CRM is the brain-child of Mobile Developers who see the pain of Mobile Sales, Service & Operations Teams who after being on the road for so long are expected to sit in front of a computer to fill-in status. Why go to a Desktop/Laptop, when you have a handy Smartphone at your disposal. Be Smart, use a smartphone to work, talk, discuss, decide and generate more revenue for your company.
Never Miss a Follow-Up
Most of our Sales Agents are intelligent enough to never miss a follow-up because they know that follow-ups are the road to revenue. But, as their workload increases humans have a tendency to do just that. It’s just that humans just cannot handle scale and also be smart. Hence, having a personal assistant on your phone to remind you is a boon. Make sure you use your tremendous knowledge to improve your sales skills rather than remembering and recollecting.
Complete Sales Cycle Management
Some CRMs end up within the space of creating the leads and following up with them. Some just focus on Invoices and Payment. With SOCAmps Mobile CRM, you can manage the entire Sales Cycle of the Customer. This enables better Customer Experience and thus allows better retention of the Customer. That’s why we say that SOCAmps is going to be boon for firms which have a bulk of repeat customers.
Intelligent Location Alerts
It is easier to send an Alert to a scheduled meeting. But what if the Alert comes when you are 25 Km away from where the meeting is scheduled. To overcome this, we have enabled Location Tracking which provides Alerts and the time they are away from the Meeting Location. Like when you are in San Diego and the meeting is in San Francisco, the alert comes up a few hours earlier such that you can cover that distance and meet your customer promptly.
Every Sales Deal is Team Work
We at SOCAmps know that every sales deal is a team work. The team comprises of the one who generates the leads (Marketing), the one who follows up with the lead to convert him to sales (Sales Agent), the one who fulfils the deal (Shipment Officer or Delivery Manager) and then the Collector (Payment Realization Agent). In some firms the above roles are played by one person, but in several firms the roles are played by many different persons, and the knowledge of the deal is lost in crevices. In comes SOCAmps which follows a conversational management of the deal. Within the Sales Deal you can add interested parties who can carry the torch throughout the Sales Cycle and make sure the Customer Experience is crystal.
Sales Reports
For any Sales Manager, the first thing which bothers them at the end of the day is how is our team faring. What kind of numbers can I produce to the Owner the next morning. How proactive can I be in those numbers to address raising concerns. But to get these numbers the manager is forced to hound his team for their numbers and it just gets messy after that. First of all the need is a CRM where the agents are able to enter their data then and there. Then it is about crunching the numbers and giving a predictive report for the past as well as the future. Now, you have your Organization’s Sales Analysis at your fingertips.
Customer Analysis & Trends
Provides a comprehensive analysis of what works with Customers. A report on your valuable customers and customers with less fuss. An customer based expectation of Sales Deal closing as well as a Sales Deal getting maximum benefit. How to negotiate with the customer what makes them sign on the dotted line. Most of this knowledge is locked up on your Sales Agent who signs or deals with a customer, now this knowledge is unlocked because of first-hand knowledge of those conversations between the Sales Agent and the Customer.
